Privacy Policy

Golden Life Foundation ("we," "our," or "us") is a 501(C)(3) nonprofit organization committed to protecting the privacy and confidentiality of the individuals we serve, our donors, partners, volunteers, and visitors to our website. This Privacy Policy explains how we collect, use, store, disclose, and safeguard personal information.

By accessing or using myglf.org, contacting us, donating, or engaging with our programs, you acknowledge the practices described in this policy.

1. Information We Collect

Information You Provide

We collect information you voluntarily provide to us, including:

• Name, mailing address, email address, and telephone number
• Donation information, including payment method details (processed through secure third-party platforms)
• Information submitted through intake forms, service requests, applications, or contact forms
• Demographic and household information relevant to service eligibility
• Communications you send to us by email, mail, phone, or message
• Information related to volunteer engagement, employment inquiries, or partnership outreach

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address, browser type, device type, and operating system
• Pages visited, time spent, and referring URLs
• Cookies and similar tracking technologies (you may disable cookies in your browser settings)

Protected Health Information

Protected Health Information ("PHI") collected in connection with behavioral health services or referrals is handled separately under our HIPAA Notice of Privacy Practices and is governed by federal health privacy law in addition to this policy. View our HIPAA Notice.

2. How We Use Information

We use collected information to:

• Provide, coordinate, and administer programs and services
• Process donations, send tax-deductible contribution receipts, and acknowledge support
• Communicate about programs, events, partnerships, and impact
• Respond to inquiries, applications, referrals, and service requests
• Comply with legal, regulatory, accreditation, grant, and reporting obligations
• Improve our website, programs, and services
• Prevent fraud and protect the safety of those we serve and our staff

3. How We Share Information

Golden Life Foundation does not sell, rent, or trade personal information. We may share information only as follows:

• Service Providers: Vetted third parties who help us operate our programs, process donations, deliver email, host our website, or provide professional services, all under confidentiality obligations.
• Strategic Partners: Where required to coordinate care or services and only with appropriate consent or as permitted by law (e.g., licensed clinical referral partners).
• Legal Requirements: When required by law, subpoena, court order, regulatory request, or to respond to legal claims.
• Safety: To prevent imminent harm to a person, including the safety of staff, participants, donors, and the public.
• Grant and Funding Reporting: Aggregated, de-identified information may be shared with funders, including federal, state, and private grantors, as required.

4. Donor Privacy

Golden Life Foundation respects donor privacy and follows accepted standards for the ethical treatment of donor information:

• Donors may request anonymity. We honor such requests in public acknowledgments.
• Donor lists are not sold, rented, or traded.
• Donors may opt out of communications at any time by contacting us.
• Donation receipts are issued for tax purposes and retained per IRS recordkeeping requirements.

5. Payment Processing

Donations made through Cash App, Venmo, Zelle, PayPal, or credit card are processed by independent third-party providers. We do not store full payment card numbers or banking credentials on our servers. Please review the privacy policies of those providers for details on how they handle financial information.

6. Cookies and Tracking

Our website uses cookies and similar technologies to enable basic functionality, remember preferences, and analyze how visitors use the site. You may control cookies through your browser settings. Disabling cookies may affect certain features.

7. Data Security

We use reasonable administrative, physical, and technical safeguards to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include access controls, encrypted transmission of sensitive data, secure storage practices, staff training on confidentiality, and routine review of our security practices.

No method of transmission over the internet is fully secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only as long as needed for the purposes described in this policy, to comply with legal, tax, audit, accreditation, and grant requirements, and to resolve disputes or enforce agreements. When information is no longer needed, we securely dispose of it.

9. Your Rights and Choices

Depending on your state of residence, you may have rights to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information, subject to legal retention requirements
• Opt out of marketing or fundraising communications
• Withdraw consent where consent is the basis for processing

To exercise these rights, contact us at support@myglf.org. We will respond within a reasonable timeframe and may need to verify your identity before processing the request.

10. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe a child has provided information without consent, please contact us so we may remove the information promptly.

11. Third-Party Links

Our website may link to external sites we do not operate. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any third-party site you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. Material changes will be communicated through reasonable means.

13. Contact Us